What is Nautilus One?

Ship-to-Shore and Shore-to-Ship

Nautilus One is designed for use with Inmarsat-A, -B, -B-HSD, -M, mini-M, Fleet, Iridium data and Iridium Rudics. It provides an ultra-efficient satellite communications protocol, including error correction, designed specifically for ship-to-shore communication:

Reliability and Support

The Nautilus One managed hub is physically located within our Land Earth Station in Burum, The Netherlands meaning that the Inmarsat call never leaves our internal network, resulting in high quality calls.The system is fully redundant with state of the art hardware, back-up power supplies, etc. It is monitored 24 hours a day, 365 days a year by our professional telecom operators. Should any problems arise; vessels have FREE access to our Customer Service teams over Inmarsat via our SAC 65. This is backed up by our global network of local offices, providing on-site support when required.

Ease of installation

The basic free version comes with an auto-installation/activation program. Allowing you to easily install the software, register an email address and complete the whole activation on board. No prior registration forms are required; simply download the software from our web-site.

Security over the Internet

The Internet is open to everyone. To protect you and your vessels we have created a range of security features:

• Virus scanning – all messages to and from the internet will be scanned automatically for viruses. We have also created a secure web-page where you can manage:
• Black/white lists – you can decide who can or cannot send e-mails to your vessels and up to what size.
• Messaging rules – allows you control over received messages. For example you can remove attachments from certain originators, but allow the text to be sent.
• Queue management – allows you to view the messages waiting to be collected by your ships, and delete them if required. You can also see the time of the last connection.

SMTP tunneling – by installing Nautilus One Office in your office, connected to your own existing e-mail system (no need to change), messages from ship to office (and vice versa) are sent immediately via our own secure AMOS Mail format. Unlike with “normal” Internet messaging, you know for certain whether or not messages have been delivered.

Other Benefits

Multiple users: each ship can have more than one e-mail address, for example for the Captain, First Officer and so on. These can be configured with different size limits.

• Messages addressed to telex and fax destinations are delivered immediately and directly. This means no refiler delays or loss of control as we know precisely what is happening to your messages.
• Free Non Delivery Notification (NDN) to Inmarsat-C: sometimes messages sent to Fax and Telex destinations cannot be delivered (when, for example, the fax machine is switched off). With Nautilus One you don't have to wait until the next time the ship connects to the Nautilus One hub – we immediately send a NDN to the ship's Inmarsat C terminal FREE OF CHARGE .

System maintenance notifications over Inmarsat-C: your vessels will be notified via Inmarsat-C prior to the rare occasions that our system is unavailable (e.g. for preventative maintenance). We can also e-mail your office should you require.

• Un-emptied Mailbox alert: if the ship does not dial-in to collect his messages after a pre-configurable number of hours, you will receive an alert message.
• Account codes: each message can have a separate account code attached to it (for example, crew, owners, charterers). This can be used in conjunction with our TaB Application to provide you with “Split Billing”.
• When used in conjunction with Stratos's TaB (Traffic and Billing) Application, calls made, together with full details of all messages sent and received, can be reviewed on a daily basis.